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We want your shopping experience at MANILO to be not only easy, but also enjoyable. That's why we're always happy to help with any questions, concerns or support you may need. You can reach us conveniently by WhatsApp, about our Contact form or by telephone. We will get back to you as soon as possible.
A little tip: You may already find your answer directly in our FAQ area (frequently asked questions) further down on this page.
Please contact our customer service (see your contact options above).
Yes, the blouses are made from crease-resistant fabrics that are easy to iron. Care instructions can be found on the label on the inside of the garment and on the product detail page.
The classic MANILO blouses stand for timeless elegance, perfect cuts and high-quality fabrics. They are ideal for business, festive occasions or a smart everyday look.
The dresses are suitable for many occasions - from everyday life to the office to festive occasions.
Yes, in principle this is possible. However, the cut is specially optimized to be worn loosely and stylishly over trousers.
Most dresses are machine washable at 30 °C. Special care instructions can be found on the label on the inside of the garment and on the product detail page.
Yes, the fabrics are mainly made from natural fibers and are produced fairly.
MANILO focuses on short transportation routes, production in Europe and no plastic - for sustainable fashion with a sense of responsibility.
Yes, MANILO offers a "Compliment Guarantee" (30-day trial period). If you are not satisfied, you can return the dress within 30 days.
MANILO attaches great importance to high-quality, natural fabrics - especially viscose, cotton and linen. The aim is a comfortable feel and long-lasting quality.
The perfect combination of modern short lengths for wearing over trousers, a comfortable cut for all body shapes, stylish designs with attention to detail and high-quality workmanship - including personal service.
Yes, at MANILO you can embroider your shirt individually, either with initials or a symbol. Click here for the configurator.
The shirts are machine washable (follow the care instructions) and retain their shape, color and feel even after several washes.
The shirts are made from a high-quality cotton fabric that is particularly comfortable to wear - even over long periods of time.
By clicking on the two links, you will find the MANILO size chart to all Men's shirts as well as to the classic Women's blouses.
The easiest way is to choose a shirt from your closet that you like to wear and where the fit is perfect for you. Place it on a flat surface (e.g. on a table) and measure your body measurements according to our picture description in the MANILO size chart at the top. The chest width (B), waist (C) and hem (D) are particularly important for determining the right size. Then use your measurements to find the fit and size that suits you best.
If you feel unsure, please feel free to contact us at any time via the WhatsApp chat (Mobile / Desktop) or write us a message via the Contact form and we will be happy to help you via the contact options listed above.
Shirts with the Casual fitbelong to the casual shirt category at MANILO.
Choose for your Casual shirt the "casual fit" if you like a modern but comfortable cut. The casual fit shirts from MANILO offer enough room for your stomach and upper arms. What's more, these shirts are cut pleasantly short "to wear over your trousers".
At MANILO, we even give you a free gift for this fit. Compliments guarantee.
Here to the MANILO size charts, where all relevant shirt sizes are listed.
Shirts with the Fitted and modern fitbelong to the category of business shirts at MANILO.
Choose for your Business shirtthe "Fitted" fit if you prefer a slim fit. "Modern Fit", on the other hand, is the ideal fit if you prefer a regular fit.
Here to the MANILO size charts, where all relevant shirt sizes are listed.
The Casual shirtsMANILO uses the American size system to indicate sizes (e.g. S = Small, M = Medium, L = Large, XL = Extra Large).
With the Business shirtsthe size information for MANILO is supplemented with the collar size (e.g. M (39/40). The numbers "39" and "40" refer to the collar circumference of the shirt in centimeters. In this case, the size "M (39/40)" means that the shirt is a medium size and the collar circumference of the shirt is between 39 and 40 centimeters.
Here to the MANILO size charts, where all relevant shirt sizes are listed.
The classic blouses have a slightly fitted but comfortable cut. They run small and subtly emphasize the feminine silhouette.
Absolutely! Many of our customers appreciate the cut precisely because of the pleasant tummy comfort - without the shirt being tight or bulky.
Yes, each shirt is designed to be worn perfectly over trousers - without looking too long or untidy. The cut ensures a modern, casual look.
Our shirts are deliberately cut for comfort and offer sufficient space in the stomach and upper arm area - without appearing bulky. The fit is ideal for slim men and for men with a belly or strong build.
The Women's blouses and dressesare specified at MANILO with the familiar ready-to-wear sizes (36, 38, 40, etc.).
Here to see the MANILO size charts, which show the measurements of the classic women's blouse.
We will inform you by e-mail as soon as your order has been dispatched. You can track your shipment at any time using the Swiss Post consignment number given there. You will also be informed of the expected delivery date.
If the letter carrier is not at your home when the order is delivered, you can find out where your parcel has been left via the tracking link (e.g. on your doorstep or for collection at the nearest post office).
Please first check via the tracking link whether your parcel has actually been delivered. If your parcel has been delivered, it should have been left either in your letterbox or on your doorstep. You can also check with your neighbors to see if they have accepted your parcel. Feel free to contact us at any time using the contact details above if your parcel cannot be found despite all attempts.
See here.
We currently deliver to Switzerland, the Principality of Liechtenstein, Germany and Austria.
We are sorry if you have received a damaged package and we hope that the items you ordered have arrived intact and complete. if only the package has been damaged and you would like to return something, you can simply use the packaging of your choice for the return shipment. Please use the return documents enclosed with your delivery - this will send the return to the correct address free of charge.
The delivery time for products from stock is 2 to 3 working days. The delivery of products with personalized embroidery takes a little longer at 2-3 weeks due to the individual production.
Either standard delivery, for which the delivery time is approximately 2-3 days. Standard delivery is free of charge. However, you can also select next-day delivery at check-out. This option costs CHF 5.
We are sorry if you have received the wrong item. Please contact customer service (kontakt@manilo.ch or 079/646 55 64).
If an item you would like to have is no longer in stock, you are welcome to contact our customer service (kontakt@manilo.ch or 079/646 55 64).
See here.
If you have forgotten your password, you can reset it here. here and create a new password. To do this, enter the e-mail address you used to register with MANILO. You will then receive an e-mail from us with a link that you can use to create a new password.
The security and protection of your customer data is very important to us. In our privacy policy you will find detailed information on this topic.
If you are in your customer account click on the "Manage contact details" link, you can change all your personal data.
If you would like to delete your customer account, please send us a message using the contact options above.
To do this, go to customer login and then click on "Register". Then fill in all the required information on the form and click on "Register". You will then receive an e-mail from us with your customer account and further information.
To view your order history or the data we have stored for your orders, or to view the ordered items on your MANILO customer account, log in to your MANILO customer account. When you are logged in, you will see your personal contact information on the left side of the screen and your order history on the right side of the screen.
Your login details are protected and will under no circumstances be used by MANILO or passed on to a third party (see our data protection regulations).
Your payment options are on account, by credit card, Twint, PayPal, ApplePay and GooglePay.
Items ordered on manilo.ch can be returned to us in their original condition within 30 days of delivery.
Once we have received the returned goods, the refund will be made using the same payment method used for the purchase.
You will receive your refund via the same payment method you selected during the order process
We are sorry that your item has arrived damaged or defective. Please contact our customer service at kontakt@manilo.ch or 079 646 55 64.
Yes, this is possible. If you have several orders shipped by MANILO, you can return them to us in a single package.
Yes, an exchange is possible. Please contact our customer service at kontakt@manilo.ch or 079 646 55 64. Our staff will be happy to inform you about the next steps.
You can return unused items within 30 days. This means that you have 30 days from receipt of your order to return all unworn or unused items as long as the original labels and tags are still intact. All returned items must be in their original condition.
If you enter the code of your gift card at checkout, the retail price will be reduced by this amount. The gift card can be redeemed for all items in the MANILO online store.
Here you can buy gift vouchers.
You can leave a review for us here. Thank you very much!
You can find all of our customers' ratings and reviews at the bottom of the MANILO.ch homepage and on every product detail page.
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